ShippingOrders are dispatched within 7 days from the date of order.
UK orders are posted via Royal Mail's 1st Class Signed-For service. £4
International orders are posted via Royal Mail's International Signed service. Your country's local post service will deliver your package. £10
Once your order has been dispatched shipping times for:
UK orders usually take around 2 days.
US & European orders generally take 7-10 days.
Other International orders generally take around 2 -3 weeks to arrive.
Please note that it is your responsibility to make sure that your delivery address is correct.
For international orders, customs charges may incur once the parcel reaches its destination. Customs charges are the sole responsibility of the recipient. Customs policies & import duties vary from country to country, please check with your local customs authorities for details.
Customers who spend over £50 qualify for free p&p, see code under the shopping cart.
Please note that you can only use one promo code at a time.
When requesting a refund please note that postage charges will not be refunded. If you request a return after using the free postage code you may no longer qualify for the free p&p, therefore, postage will be deducted from your refund.
Tracking numbers are not automatically sent out, please email us if you would like yours.
If you would like to create a return you have 7 days from date of purchase to return the item for a refund and up to 21 days for an exchange or store credit.
Please email us to arrange the return first before posting it to us.
Please note that return requests outside of the timescales will be processed at our discretion.
All items must be returned unworn and in their original condition and packaging.
Sale items cannot be returned.
Earrings cannot be returned for hygiene reasons.
Return postage costs are the responsibility of the buyer.