ShippingPlease allow up to 10 working days for us to process your order as we are a small independent business.
UK orders are posted via Royal Mail's 1st Class Signed-For service and we charge a flat rate of £4 for jewellery orders.
International orders are posted via Royal Mail's International Signed service and we charge a flat rate of £12.
We do not profit from postage costs, and we factor our packaging costs into this rate.
Your country's local post service will deliver your package.
It is your responsibility to make sure that your delivery address is correct.
For international orders, customs charges may incur once the parcel reaches its destination. Customs charges are the sole responsibility of the recipient. Customs policies & import duties vary from country to country, please check with your local customs authorities for details.
If you would like to create a return you have 14 days from date of purchase to request a refund and up to 30 days for an exchange or store credit.
Please email us to arrange the return first before posting it to us.
Please note that return requests outside of the timescales will be processed at our discretion.
All items must be returned unworn and in their original condition and packaging.
When requesting a refund please note that postage charges will not be refunded.
Sale items cannot be returned.
Earrings cannot be returned for hygiene reasons.
Return postage costs are the responsibility of the buyer.